Enter keyword(s) below and hit enter

Client Resources

Common Questions:

What are the file submission requirements?

When submitting files to O’Neil Printing, please follow these guidelines—if any of the jargon seems confusing we went ahead and collected a pdf with all the Pre-Press Terminology, we know that not everyone speaks our language! Also, to help with file submissions we composed a pdf with all of the Required File Standards.

If you are using Quark, do a Collect for Output to gather all images, fonts, and graphics. Please indicate any PMS colors or special treatments such as Varnish, UV, Foil, Emboss, Deboss or Engraving. All files should have 1/8th inch bleeds.

If you are using InDesign, perform a package function to gather all images, fonts, and graphics. Please indicate any PMS colors or special treatments such as Varnish, UV, Foil, Emboss, Deboss or Engraving. All files should have 1/8th inch bleeds.

If submitting PDF files, ensure they are Hi-Res, have 1/8th inch bleeds, include crop marks that offset out of the live area, CMYK or PMS colors to be used, no RGB, and Embed ALL fonts. If you are in need of help in creating files in this manner, please feel free to contact us and we will help guide you thru the process. We can provide Distiller setting that will enable you to do this function. For the complete “how to” on generating pdf files, please reference our Generating Files pdf that we put together to help with any confusion.

If you are working in Illustrator, be sure to include fonts, and any links or placed artwork. This reduces the time needed for any changes that might be required such as color correction, retouching, and copy changes. Please create files to final size with 1/8th inch bleeds, not an oversize document. Please supply a PDF with embedded font, so lasers can be output for QC.

If lasers provided are not 100%, please indicate the size they are output at. Do not set up documents in Printer spreads if the project is more than 4 total pages. Build larger projects as single pages (facing pages ok).
 Check for proper resolution—300 dpi for images, lineart or bitmap art 1200 dpi. No LZW compression on TIFF’s also.

Thank you for following these guidelines, as this will help O’Neil Printing produce your project in a more exacting, efficient and timely manner.

What is HIPAA and why does HIPAA compliant printing matter?

HIPAA compliance is a set of standards for managing the security of confidential data. HIPAA is an acronym that stands for “Health Insurance Portability and Accountability Act” which was instituted in 1996. Handling data in a HIPAA-compliant manner involves modifying the environment and practices of O’Neil Printing to the standards set forth by the HIPAA governing body. Some of the modifications that have taken place at O’Neil include: adding additional security to our buildings, employee training, and HIPAA workflow integration. HIPAA compliant printing is a necessity for any organization that deals with personal information related to the identity and health of an individual. By and large, the medical industry is the foremost driver of HIPAA compliant data. Medical companies send out large quantities of documents that consist of data that is personally matched to records within their database. These documents consist of direct mail, statements, and bills that use personalized data.

Design Resources

Designer’s Toolbox
Envelope and Folder Dielines

Other Resources


I want to thank you for the partnership and being such a great vendor to Lantern Press – our team spoke so highly of you, your staff, response time, and service. It’s times like this that I say, aha! This is why John and I met months ago and I’m thankful to see our companies cooperating together.

Lantern Press

Learn more about Lantern Press

As a graphic designer, I have been using O’Neil’s print services for many years and keep coming back because of quality and consistency. Customer service is excellent and I always get quick responses to all my questions.

Becky Ankeny Design

Becky Ankeny Design

I’ve been dealing with printers for a long time. Very rarely do they come close to the consistent level of care that we encounter every time working with O’Neil.”

Tuft & Needle

Learn more about Tuft & Needle

O’Neil is unmatched when it comes to customer service and quality.

Langham Partnership

Learn more about Langham Partnership

We’ve been very pleased with all of our projects at O’Neil. The staff is always professional, extremely courteous and personable, and shows a true interest in providing high quality printing.

Carrisa Kienzle, Global Training Network

More about Global Training Network

From simple flyers to our flagship magazine, the work has always been accurate, timely and of top quality – but the real difference for me has been the service O’Neil provides.

Ryan Westerman, Westerman Consulting

I’ve always been impressed with O’Neil’s professionalism and communication. From high-end brochures to time-sensitive, variable direct mail, they’ve always come through for me.

Perry Wilson, Fabcom Integrated Strategic Marketing

Learn more about Fabcom Integrated Strategic Marketing

Everyone at O’Neil is invested in creating a final product we can all be proud of. We highly recommend them.

Don Newlen, Fervor Creative

Learn More About Fervor Creative

We don’t consider O’Neil just vendors. We view them as an extension of our shop.

Fred Cisneros, Owner/Creative Director, Cisneros Design, Inc.

Learn more about Fred + Cisneros Design, Inc.

I couldn’t have been more thrilled with the service I got working with O’Neil. They were completely transparent and helpful throughout the entire printing process, and explained any nuances or questions that came up.

Adrian Mendez, Designer

Learn More About Adrian + Rule 29

We needed a printer who could assure a high-quality product and provide solutions to our questions when we wanted to try new printing methods. O’Neil does just that and more. They have become a trusted partner in our business.

Brian MacDonald, Wonderkind Studios

Learn More About Brian + Wonderkind Studios