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Client Resources

File Submission Requirements

Please follow the guidelines below for best practices in file preparation and start creating your most ImPRESSive project.

  • Recommended file format for all job submissions is PDF
  • Files should be created to actual trim size
  • PDF documents must be submitted in single page setup, as opposed to spreads
  • All images should be at 300 DPI
  • All files should have 1/8” bleed around all sides and include crop marks
  • Embed all fonts within the PDF
  • CMYK, Grayscale and Spot Colors are accepted
  • Please use our Export Profile guideline to convert InDesign Files to PDF
  • All InDesign files should include fonts, links and a PDF with exported package

Please feel free to download our File Prep Resource Guide should have you have additional questions or need further file prep instructions.

What is HIPAA and why does HIPAA compliant printing matter?

HIPAA compliance is a set of standards for managing the security of confidential data. HIPAA is an acronym that stands for “Health Insurance Portability and Accountability Act” which was instituted in 1996. Handling data in a HIPAA-compliant manner involves modifying the environment and practices of O’Neil Printing to the standards set forth by the HIPAA governing body. Some of the modifications that have taken place at O’Neil include: adding additional security to our buildings, employee training, and HIPAA workflow integration. HIPAA compliant printing is a necessity for any organization that deals with personal information related to the identity and health of an individual. By and large, the medical industry is the foremost driver of HIPAA compliant data. Medical companies send out large quantities of documents that consist of data that is personally matched to records within their database. These documents consist of direct mail, statements, and bills that use personalized data.

I want to thank you for the partnership and being such a great vendor to Lantern Press – our team spoke so highly of you, your staff, response time, and service. It’s times like this that I say, aha! This is why John and I met months ago and I’m thankful to see our companies cooperating together.

Lantern Press

Learn more about Lantern Press

As a graphic designer, I have been using O’Neil’s print services for many years and keep coming back because of quality and consistency. Customer service is excellent and I always get quick responses to all my questions.

Becky Ankeny Design

Becky Ankeny Design

I’ve been dealing with printers for a long time. Very rarely do they come close to the consistent level of care that we encounter every time working with O’Neil.”

Tuft & Needle

Learn more about Tuft & Needle

O’Neil is unmatched when it comes to customer service and quality.

Langham Partnership

Learn more about Langham Partnership

We’ve been very pleased with all of our projects at O’Neil. The staff is always professional, extremely courteous and personable, and shows a true interest in providing high quality printing.

Carrisa Kienzle, Global Training Network

More about Global Training Network

From simple flyers to our flagship magazine, the work has always been accurate, timely and of top quality – but the real difference for me has been the service O’Neil provides.

Ryan Westerman, Westerman Consulting

I’ve always been impressed with O’Neil’s professionalism and communication. From high-end brochures to time-sensitive, variable direct mail, they’ve always come through for me.

Perry Wilson, Fabcom Integrated Strategic Marketing

Learn more about Fabcom Integrated Strategic Marketing

Everyone at O’Neil is invested in creating a final product we can all be proud of. We highly recommend them.

Don Newlen, Fervor Creative

Learn More About Fervor Creative

We don’t consider O’Neil just vendors. We view them as an extension of our shop.

Fred Cisneros, Owner/Creative Director, Cisneros Design, Inc.

Learn more about Fred + Cisneros Design, Inc.

I couldn’t have been more thrilled with the service I got working with O’Neil. They were completely transparent and helpful throughout the entire printing process, and explained any nuances or questions that came up.

Adrian Mendez, Designer

Learn More About Adrian + Rule 29

We needed a printer who could assure a high-quality product and provide solutions to our questions when we wanted to try new printing methods. O’Neil does just that and more. They have become a trusted partner in our business.

Brian MacDonald, Wonderkind Studios

Learn More About Brian + Wonderkind Studios